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Freight Policy

Lyon Freight Policy and Claims Procedures

Lyon takes pride in ensuring that your order is delivered in superior condition. There may be times when a product arrives damaged or missing from your shipment. To ensure your ultimate satisfaction, please see the below freight policy.

ALL MATERIALS MUST BE INSPECTED UPON ARRIVAL AT YOUR DESTINATION. THIS INSPECTION MUST OCCUR PRIOR TO SIGNING FOR THE DELIVERY AND SHOULD INCLUDE THE FOLLOWING:
WHEN DAMAGED OR MISSING FREIGHT HAS BEEN IDENTIFIED:

For customer arranged freight (collect, will call, 3rd party)

For Lyon arranged freight (freight allowed, prepaid and add)

PLEASE NOTE:

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